We will ship your order by mail, DHL, DPD or by UPS. For retail customers we ship free of charge in Germany and Austria for orders above 39,00 €.
For orders up to 38,99 € we will charge a flat fee of:
4,95 € for shipments in Germany
4,95 € for shipments in Austria
Our shipping fees include postage and packaging. For shipments to retail customers in other countries we will charge as follows:
In Germany delivery takes between 3 – 7 weekdays, in the EU delivery times are 5 – 14 weekdays, outside EU delivery times are 5 – 20 weekdays after conclusion of purchase contract. For prepayment once we have received your your payment.
Switzerland and Liechtenstein:
Flat Fee: 13,95 Euro
EU Zone 1 (EU):
Flat fee: 12,95 Euro
EU Zone 2:
Flat fee: 18,95 Euro
18,50 Euro up to 2 kg, 44 Euro from 2 – 5 kg, from 5 – 10 kg 60 Euro
Additional duties, taxes and fees may apply to deliveries outside the EU.
We will ship from our warehouse to the address provided by the customer, according to delivery terms CPT (Incoterms 2013).
We cannot deliver to PO Box addresses, only to real addresses. Express shipments will incur additional costs
Shipping costs vary according to shipping destination, see above.
HEMERA International GmbH does now ship to the USA or Canada.